FAQ


Load differences explained

Load differences explained

Frequently asked questions - QwikSwitch

All you need is a USB modem running version 1.6 or higher, with receivers carrying firmware version 4 or higher! It's as easy as follows: Click on the receiver units icon on the right ">", click on "Info", click on "Activate Link Mode". This will put the receiver (Version 4 onwards) in link mode, just like holding the black button on the side of the receiver. Now press and release the transmitter button that you want to link. DONE
The QwikSwitch wireless system is capable of working in excess of 30m through walls and floors. Signal Repeaters are available for longer distances.
QwikSwitch transmitters use standard coin-cell or AAA batteries, and will last between 2 and 7 years, dependant on usage.
No, the dimmer model can dim up to 6 down-lights (300W) and the switch model can power up to 20 down-lights (1000W). For larger dimming loads, see our 1KW, 2KW and 3KW power module dimmers.
Yes, one or many QwikSwitch receivers can be linked to operate off a single transmitter button.
Yes, because its wireless and battery powered its safe to place in your bathroom.
QwikSwitch switch plates require no wiring, but the QwikSwitch receiver and your light circuit still require wire for power.
Light up your home and front entrance from the security of your car with the press of one button on your keyring remote. Controlling your lighting from anywhere within a secure environment allows you to have the upper-hand.
Yes, QwikSwitch receivers can be linked to respond to multiple transmitters. Now you can place a switch at the top and the bottom of the stairs or entrance and exit of a passageway and these can both control the same light without any additional wiring.
Transmitter plates may simply be double side taped to most surfaces. For more permanent mounting, remove the outer cover and mount using the two screw holes provided.
A scene is a quick way of setting a group of lights to your favourite levels with one button press, e.g Climb into bed and press "Sleep" ...this sets all your inside lighting to your desired levels and turns outside security lighting on.With a QwikSwitch ScenePad you can create the scenes you want to simplify your lifestyle...e.g "Leave","Arrive","Movie","Entertain"..etc
QwikSwitch may be used in a wide variety of applications, from a single lighting circuit to your whole home. Energy-wise lighting, building remodelling and retro-fit projects can now be completed quickly and effectively without all the wiring hassles.QwikSwitch is the best solution for any installation where running wires is difficult or expensive.Virtually anything that turns off and on can be controlled by QwikSwitch products.
A QwikSwitch Relay Receiver (QS-R-S5) can run a small 750W pump directly. For larger loads we recommend driving an external relay or contactor from the QS-R-S5 Relay Receiver.
QwikSwitch products work using digital radio communications (868Mhz).
No, QwikSwitch products communicate using radio frequencies whereas normal remote controls use Inrfa-Red.
All QwikSwitch products carry a three year warranty against material defects and workmanship.
QwikSwitch products are proudly designed, manufactured and supported in South Africa.
Please be advised that QwikSwitch, mains powered, devices are designed to operate of pure 220V 50Hz - Eskom supply.

This supply may vary in voltage and frequency by no more than 5%, any variations outside of this specification will void our warrantee.

UPS and backup power systems that generate 220v AC supply often make use of modified SINE wave generators, that result in unpure or noisy SINE waves that can cause severe damage to equipment. Please contact us should you wish to install any of our equipment under these conditions, we can then advise you on the correct remedial action.
Placing the receivers close to the lights allows for short wiring runs and simpler installation. Placing all the receivers together, however, simplifies maintenance if required.
If your Internet SIM card does not have the ability to send a text message you will be required to temporarily make use of a SIM card that can. With a text message activated SIM card, send a text message to the Cloud Hub mobile number (default is 'internet'): apn:name. Replace 'name" with required APN name. Then remove the text message activated sim card and replace with your internet only sim card.

Frequently asked questions - Eco-range


Once power is turned ON. The Cloud Hub will have a Quick double yellow flash . A slow single yellow flash means the cloud is looking for signal. Once the RED light is on and the GREEN light on , it’s connected to GPRS
GSM is the heart of your system so it needs to have 24hrs power. GSM antenna must be as high as possible to get the best signal. Make sure you have Data on your sim card that you installed in your GSM.
Now your Cloud Hub powered , Now take down the @ 12 digit ID on the Hub. Go on to the Ecowatt Site www.ecowatt.co.za , Go to New User and entre your email Address and Hub @ 12 digit ID number. Now go to your Gmail or Mail Account. Open the email Sent from Ecowatt to you. click on the link. Once open you will be in your Dashboard. Go to Device setup and add your device @ address there. Name you calling your device and the group you putting it in. click Ok when you finished.
Yes you can. Once you in your dashboard, go to manage site. click on your site and you will see where you can put your rand costing and online/offline notification email alerts. To add cell phone number click on the devices , you will see alerts with sms or email option . Add your details.
Once you have add all your devices, hover over your device and you will see it;s check and signal strength or click on each device. Once you clicked on a Device, you will see on the side icon , SIGNAL TEST. click on it and you will see your device checking in every 15 mins.
Each device icon will show it’s signal strength and last check in time. Go to Device history and signal strength to look for problems. Look for missing packet (logs) and signal strength.
On a CT imod device ,click on the device. go to the history icon. on the left side you will see a setting icon. click on it and enter your rand value and pf .
The repeater is very important as it helps devices to talk to each other. Try to get a constant power to this device. Once the repeater has power a RED light will be flash slowly. Hold in the Link button till RED light start flashing fast. Release the link button. Now set the repeater by putting the repeater twice. Always start the repeater number at 2,3,4 ect.
Check that your ct coils are plug in properly and if ports are not being used that a port plug is plugged in so you don’t get floating current. In your dashboard make sure you have enter the right coil size in your setting.
To determine what size CT to specify for your site. Take the current that they require to be monitored and multiply this by 1.414(square root of 2 ) Then pick the range of CT’s we have and make sure the selected one is greater than this value of your breaker.
- Checks in every 15 minutes (can be set to 1 minute on request)
- Average Calculations

(1 minute) 60 samples/60 seconds = AVG
(15 minutes) 900 samples/900 seconds = AVG
If none of your device check in and you see a RED Clock showing you the period it has been off. Is could be the Cellphone network or your GSM Unit has no power. Some device might of gone into a lock up mood, where the device is constantly sending a radio signal and stop the other devices to talk to the GSM. To solve this problem , switch power off to all devices ( from circuit breaker ) wait a minute and turn ON. Waiting for 15 mins for all devices to check in to the GSM.
Have you mounted the Temp unit in the correct place in your freezer? Mounting of the device must be behind the blower . Temp housing must be on the outside of the freezer and only the probe must be inside the freezer. The probe can read from 0 celsius to -20 , any lower will put probe in a error.
The Ecowatt Switch wireless system is capable of working in excess of 30m through walls and floors. Signal Repeaters are available for longer distances.
Ecowatt-Switch transmitters use standard coin-cell or AAA batteries, and will last between 1 and 2 years, dependant on usage. On the Dashboard will highlight in orange.
No, the dimmer model can dim up to 6 down-lights (300W) and the switch model can power up to 20 down-lights (1000W). For larger dimming loads, see our 1KW, 2KW and 3KW power module dimmers.
Yes, one or many Ecowatt-Switch receivers can be linked to operate off a single transmitter button.
All you need is a USB modem running version 1.6 or higher, with receivers carrying firmware version 4 or higher! It's as easy as follows: Click on the receiver units icon on the right ">", click on "Info", click on "Activate Link Mode". This will put the receiver (Version 4 onwards) in link mode, just like holding the black button on the side of the receiver. Now press and release the transmitter button that you want to link. DONE
Ecowatt-Switch may be used in a wide variety of applications, from a single lighting circuit to your whole home. Energy-wise lighting, building remodelling and retrofit projects can now be completed quickly and effectively without all the wiring hassles.Ecowatt-Switch is the best solution for any installation where running wires is difficult or expensive.Virtually anything that turns off and on can be controlled by Ecowatt-Switch products.
A QwikSwitch 30A Relay Receiver (QS-R-S30) can run a small 1000W, 1.5hp pump directly. For larger loads we recommend driving an external relay or contactor from the 30A  Relay Receiver (QS-R-S30).
Ecowatt-Switch products work using digital radio communications (868Mhz).
All Ecowatt-Switch products carry a three year warranty against material defects and workmanship.
Ecowatt-Switch products are proudly designed, manufactured and supported in South Africa.
Placing the receivers close to the lights allows for short wiring runs and simpler installation. Placing all the receivers together, however, simplifies maintenance if required.
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